Privacy Policy

At Dizzielizness, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Australian Privacy Principles.

1. Information We Collect

We may collect the following information when you use our services or website:

  • Personal Information: Name, address, email, phone number, and project details such as measurements, design preferences, and specifications.

  • Payment Information: Payment details are processed securely by a third-party provider (see Section 5 for details).

  • Non-Personal Information: Data collected via cookies and analytics tools to improve website functionality and your experience.

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders or services.

  • Communicate with you regarding your project or queries.

  • Send updates, promotions, and marketing communications (only with your consent).

  • Enhance our website, services, and overall customer experience.

3. Sharing Your Information

We respect your privacy and will never sell your information. However, your data may be shared with:

  • Trusted third-party providers (e.g., payment processors, shipping companies) as needed to deliver our services.

  • Legal authorities, if required to comply with Australian law.

We ensure all third parties we work with adhere to strict data protection standards.

4. Data Storage and Security

We take all reasonable steps to protect your personal information, including:

  • Using secure servers and encryption protocols.

  • Limiting access to your information to authorized personnel only.

  • Regularly reviewing and updating our cybersecurity practices.

While we strive to protect your data, no system can guarantee complete security.

5. Payments

All payments are processed through a secure third-party service provider with advanced cybersecurity measures. These providers comply with industry standards to encrypt and protect your financial information during transactions.

Dizzielizness does not store or have direct access to your payment details. For any payment-related concerns, please contact us directly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and provide a better user experience.

  • Analyze website traffic and usage patterns via tools like Google Analytics.

You can manage or disable cookies through your browser settings, but doing so may affect your experience on our website.

7. Your Rights

You have the right to:

  • Access, update, or correct the personal information we hold about you.

  • Opt-out of receiving marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

  • Request the deletion of your personal information, subject to legal or contractual obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy as necessary. Any changes will be posted on this page, and the "Last Updated" date will reflect the latest revision.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please reach out to us via our contact form.

By using our website or services, you agree to this Privacy Policy.

Thank you for trusting Dizzielizness!